CSA Australia and offensive Ex

Anonymous

CSA Australia and offensive Ex

Hi mums.
I need to vent and get some advice on a CSA matter.
I’ve recently received a letter with the outcome of a COA special circumstances. I initiated the application based on the ex being a sole trader and I have to do this every few years to keep from him claiming the $18k taxable that the ATO accepts. I don’t ask for an excessive amount. Just the $45k he was on prior to taking ownership of the business (so effectively he does the same job but is now the owner). So when I do the application I stick to the facts. And every time CSA approves it.
What’s really annoyed me is two things
- this year in the response letter they have detailed everything he has said about me in the calls and some of it is personally attacking and OFFENSIVE Part of me knows to just ignore it but another part is furious that I have to put up with someone making untrue and disrespectful comments. I have 100% care due to no fault of my own (I have encouraged, I have provided a way and trust me it would be easier if they did see him) and to have someone state I do not provide for my children in anyway is down right insulting.

My other issue is I have advised CSA on 3 seperate occasions over the past 9 months that I have100% care and they still have not updated our records because they state it makes no financial difference. I dont care about financials I would like the records to correctly reflect what is happening. Should I escalate this further? If so who do I escalate it to?

Posted in:  Relationships & Marriage, Money

4 Replies

Anonymous

It really annoys me how they say it makes no difference on their end when it actually does make a difference for you and centrelink. Their systems do swap info despite what they say. Yes, I would insist they update it. As for the other stuff, my partner and his ex are forever going through CSA appeals and they aren't supposed to pass on the irrelevant things that are said, only things that are relevant to their claim. So although obviously he shouldn't be saying anything that personally attacks you, they should be ignoring it and certainly not passing it on to you. I would probably ask why that has been put into their report.

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Anonymous

COA requires OEI - open exchange of information. This changes a lot of the process

The care categories are slightly align. The care percentages that impact on FTB ARE followed up. If CSA are say no imoact on the assessment, this will NOT impact FTB either.
I've worked csa over 10yrs.

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Anonymous

It won’t make any difference to Centrelink unless the care percentage for the person with majority care is 65% or less.

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Anonymous

I work for CSA - 10yrs.
Under S54H - care legislation, unless there is a court order or parenting plan, care wont be followed up further if there is no financial impact.

People comment about things taking time and calling us 'slackers'. We are trying to get to everything asap and therefore the ones where there is a change.

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